German Speaking Customer Service for Real Estate industry

German Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our dedicated recruitment process ensures that we connect the best candidates with the right employers, helping individuals find their dream jobs abroad. We are currently seeking a German Speaking Customer Service Representative for the Real Estate industry. In this key role, you will interact with clients and provide exceptional service while utilizing your language skills. You will play a vital part in enhancing customer satisfaction and supporting potential buyers or renters in navigating their real estate options. If you are passionate about assisting customers and have a strong command of the German language, we encourage you to apply and join our dynamic team. At Patrique Mercier Recruitment, we pride ourselves on understanding the needs of our candidates and clients in the global job market, and we are dedicated to fostering a supportive and successful working environment.

Responsibilities

• Provide exceptional customer service to clients seeking real estate solutions in German.
• Assist clients with inquiries regarding properties and the buying / renting process.
• Manage and resolve customer complaints in a timely and efficient manner.
• Communicate effectively with team members and other departments to ensure client satisfaction.
• Maintain thorough knowledge of current property listings and market trends.
• Conduct follow-up communications with clients to ensure ongoing satisfaction and support.
• Document client interactions and feedback in the CRM system for future reference.