Energy Program Manager
BGIS is currently seeking an Energy Program Manager to join the team in US Remote. BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. Position is performed remotely; however, may require travel / driving to client locations for training, meetings and other in-person events.
Key Duties & Responsibilities
Account Management / Client Relationship Management
- Is a client interface for the assigned account(s). Client representatives with whom this position typically interacts with are at the director level
- Develops and builds effective relationships with clients and ensures client satisfaction
- Manages client expectations with respect to scope definition of energy related services contained within the master services agreement
- Conducts regular meetings with clients to understand and anticipate needs
- Provides feedback to internal stakeholders on potential offerings for assigned account(s)
- Recommends and markets additional services based on understanding of clients' needs
Service Delivery
A primary point of contact for service delivery for various energy initiatives and programsEstablishes key performance indicators and client expectations jointly with clients and other relevant stakeholders where requiredDevelops business cases, program plans and execution milestones for current and future energy initiativesConducts regular meetings with clients to solicit performance feedback and identify areas for improvementCollaborates with relevant stakeholders to close performance gaps relating to performance metrics, where requiredDevelops clients' understanding of energy best practices to enable achievement of greater energy efficiencies, provide training as required to broader account teamSeeks input from client and broader account teams for possible reasons for building energy inefficiencies identifiedCreates and implements corrective action plans in collaboration with the client and facility management operations team to address building energy efficienciesInvestigate new technologies, industry trends and develops pilot programs to meet client needs and drive further energy performanceParticipation in weather event response activitiesOther duties as assignedProgram Management and Ongoing Reporting
Develops, recommends, and supports the execution of program plans for assigned account(s) with the Facility Management and Project Management teamsProject manages and collaborates with relevant stakeholders to deliver services and to ensure service level agreements and key performance indicators are achievedPresents and reviews utility management reports to clientsResponsible for overall management, tracking and reporting of utility cost savings initiativesSupport regular client reporting initiatives around energy, utilities, GHG emissions and ESGEducation, Job-Related Years Of Experience & Qualifications
Minimum Education : Community college diploma or equivalent training (e.g., RPA, CET) Job-Related Experience : 7 years or more