1-20- IT Technician (11358-1)

100% on site.

Our direct client has an opening for an IT Technician 11358-1

This position is up to 6 months, with the option of extension, and is in the following locations in Columbia,SC

Comments : Note : Applicant will be required to possess a SC Driver’s license. After employment they will be required to pass a AAA driving course.

SCOPE OF THE PROJECT :

It technical support for parole board hearings including endpoint devices for central and remote locations.

Note : Applicant will be required to possess a SC Driver’s license. After employment they will be required to pass a AAA driving course.

DAILY DUTIES / RESPONSIBILITIES :

• Works under limited supervision as the parole board support technical lead. Will perform the following : daily administration, planning, installation, configuration, maintenance, deployment, documentation creation, testing and training.
• Updates tickets in the ticketing system on all it-related issues and ensures audit logging is kept up to date.
• Monitors and listens to hearings within the board room to provide immediate assistance to hearing participants.
• Must be comfortable with listening to sensitive imformation including the discussion of violent and explicit crimes, victim experiences, etc.
• Assists virtual public participants.
• Professional behavior and business attire is required in the court room for this position.
• Works with vendor support and it leadership to ensure all systems are operational including reporting, documenting and resolveing outstanding issues.
• Conducts weekly testing to ensure all equipment, users, and systems are operational for central and remoting locations.
• Assists in preparing and managing devices for windows, ios, poly, cisco, video conferencing, etc..
• Supports, updates, and manages hardware, software and software management systems including webex, teams, poly, windows apps, ios apps, recording software, goodreader, winscp.
• Other duties as assigned.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE) :

REQUIRED EDUCATION :

PREFERRED CERTIFICATIONS :

Administrative Valid Drivers License Yes 1

Must have a SC Driver's License.

By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.