Job Description
Job Description
General Sales Manager (CDJR) — New York Metro
We are seeking an experienced General Sales Manager to lead variable operations across two Chrysler-Dodge-Jeep-Ram rooftops in the New York metro market. This high-impact role oversees 4 Sales Managers (including a dedicated Used Vehicle Manager), 3 F&I Managers, 15 Sales Consultants, and the BDC. The GSM works closely with ownership to drive sales growth, manage inventory strategy, and deliver exceptional customer experience.
Key Responsibilities
- Set and execute monthly, quarterly, and annual sales forecasts
- Lead and coach Sales Managers, F&I Managers, and Sales Consultants, delivering weekly, monthly, and quarterly training
- Manage new & used inventory strategy, aging policy, and CPO mix
- Monitor OEM stair-step and retro attainment, adjusting strategy mid-month to hit objectives
- Oversee the communication of incentives and competitive pricing on the website, monitoring competitor offers
- Partner with accounting to manage CIT, titling, and funding speed
- Direct BDC performance and lead handling processes
Key Qualifications
5–8+ years progressive general sales manager experienceProven success in managing multi-rooftop operations and used-car strategyStrong desking, inventory management, and OEM program expertiseExperience with VinSolutions, vAuto, CDK, and advanced ExcelExcellent leadership, communication, and coaching skillsKey Metrics
Sales volume growth & market shareOEM program attainment (stair-step, retro bonuses)Front / back-end PVR & finance product penetrationInventory turn & aged inventoryBDC set / show / sold conversionCIT aging & funding speedCSI performance