Description
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
Where you will work :
A Day in the Life of the Warehouse Technician I :
Inspect, repair and test all converters and modems entering the department. Receive new, repaired and used converters from suppliers and field personnel. Perform all burn-in procedures for each converter to ensure quality of working status and are ready to be issued. Perform all provisioning procedures to insure modems are in working order.Maintain inventory in a secure place within the warehouse; adhere to inventory control procedures to assure safe storage of inventory and accurate inventory counts.Distribute and document supplies and equipment upon issuance of authorized requests; prepare inventory for shipments; document quantities shipped.Perform receiving functions for all incoming inventory; compare paperwork to assure actual inventory received is consistent with packing slips.Maintain inventory levels and order inventory and supplies as necessary.Issue converters and modems to field personnel for installation and ship to suppliers for warranty work or repair.Prepare converters and modems for customers by performing cosmetic repairs and cleaning as necessary.Maintain warehouse and equipment repair area is neat and orderly at all times.Perform periodic physical inventory counts and maintain inventory reports.Handle retail store deliveries.Other duties as assigned.What You Bring to the Table :
Valid driver's license, satisfactory driving record within Company required standards and auto insuranceAbility to adhere to Local, Federal regulations and Company policiesAbility to implement simple record keeping proceduresAbility to differentiate between different sizes and colors of wiresAbility to drive Company vehicle in a safe and responsible mannerAbility to accurately measure distances, using tapes or other measuring devicesAbility to work independentlyAbility to demonstrate courtesy and patience in customer relationsKnowledge of cable television products and serviceAbility to bend and lift materials up to 75 pounds from floor level to a height of 6 feet to place them on shelves or on and off vehiclesAbility to differentiate between different sizes and colors of wiresAbility to prioritize and organize effectivelyAbility to use the following hand tools : electric drills, hammers, wrenches, screwdriversAbility to work while standing 50 - 70% of the timeAbility to work with small components and wires to make cable connectionsAbility to comply with all Company implemented safety proceduresKnowledge of and ability to use the following office equipment : computer, telephone, copier, fax, calculator, and staplerKnowledge of basic mathematics and electronicsVision ability : close vision, peripheral vision, and ability to adjust focusQualification : High school diploma or equivalent
We're Proud to Offer a Comprehensive Benefits Package Including :
401k with employer matchInsurance options including : medical, dental, vision, life and STD insurancePaid Time Off / Vacation : 80 hours per year and increases based on tenure with the organization (PTO / Vacation is specific to our West region and could vary within other geographical regions.)Paid Holidays : 7 days per yearPaid Sick Leave based on state and local ordinance (Sick leave is specific to our West region and could vary within other geographical regions.)Tuition reimbursement programEmployee discount programBenefits listed above are for regular full-time positionOur Mission Statement :
Take care of our customersTake care of each otherDo what we say we are going to doHave funDiverse Workforce / EEO :
Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
FCO (For San Francisco Candidates Only) :
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
CCPA Employee Privacy Policy (For California Candidates Only) :
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.