Information Technology Support SpecialistFirstPRO • Canton, MA, United States
Information Technology Support Specialist
FirstPRO • Canton, MA, United States
1 day ago
Job type
- Temporary
Job descriptionHigh School diploma or equivalency required. Associate degree or higher, preferred. Minimum of 3-5 years of related experience in a similar support role. Excellent verbal and written communication skills. Ability to handle working in a fast-paced environment with sometimes strict deadlines. Technical proficiency in the following : Windows 7 / 10 / 11, Active Directory, Azure portal, Office 365 portal, Endpoint Manager.
firstPRO is now accepting resumes for a IT Support Specialist role in Canton, MA. This is a 3 month contract and onsite 5 days per week.
Responsibilities
- Provide Excellent Customer Support : Respond to phone calls and emails promptly with a friendly and professional attitude. Assist customers with inquiries about our supported software and computing platforms to ensure their issues are resolved efficiently.
- Continuous Learning and Problem-Solving : Demonstrate a proactive approach to resolving customer issues by staying updated with the latest industry trends and best practices. Utilize various resources and collaborate with IT team members to find comprehensive solutions.
What You Need to Achieve It :
Seniority level
Associate
Employment type
Contract
Job function
Information Technology
Industries
Staffing and Recruiting
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Information Technology Specialist • Canton, MA, United States
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