Operations Specialist - Ann Arbor, MI
Responsibilities
- Safely load, unload, drive, & operate a company vehicle following mobile app-guided destinations
- Support operations and logistics with fleet deployment in vans, staging in the warehouse, and collection of scooters from the field
- Relocate scooters from low to high-demand areas in a timely fashion
- Regular quality and performance checks on scooters and company vehicles
- Basic scooter diagnostics, follow company procedures to identify necessary repairs on damaged or malfunctioning scooters
- Disinfect, clean, and prepare scooters to ensure a safe and enjoyable rider experience
- Ensure all docked and warehoused vehicles are charging according to Spin’s safety procedures
- Collaborate and communicate with team members to accomplish shift goals in person and via mobile app.
- Participate in quality assurance and testing for new product and feature releases
Shift : 5 : 00 pm - 10 : 00 pm with / weekend availability
Must Have
- A valid driver's license
- Must be 18 years or older with two years of driving experience
- A smartphone, and must be comfortable multitasking with mobile apps
- Ability to lift 80-90 lbs. (with or without accommodation)
- Strong collaboration and teamwork skills; commitment & desire to work well with others
- Proficiency in English (firmly required)
Highly Desired
- Ability to work multiple shifts, including weekends
- Proactive, communicative orientation and collaboration style
- Familiarity with local streets and neighborhoods
- Previous related experience, such as delivery, rideshare, or warehouse inventory work
Culture at Bird
We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.
Perks up
We want people to succeed at Bird, so we give our teams plenty of time off to relax and recharge, plus a wellness resource to help you wind down.
We also offer a work-from-home stipend, an employer-paid healthcare package, and Bird ride credits to get you where you need to be.
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