Implementation Manager

A company is looking for an Implementation Manager to join their growing team.

Key Responsibilities :

Own post-sale customer relationship and act as the primary technical point of contact

Drive product implementation, adoption, and usage through effective onboarding, training, and ongoing support

Collaborate with internal teams to deliver solutions and enhancements tailored to client needs

Required Qualifications :

8+ years of experience in Implementation, Customer Success, Technical Account Management, or Solution Consulting in a SaaS or software product company

Strong SQL skills and working experience with Python or R

Experience with dashboarding tools such as Tableau, Power BI, Looker, or similar

Bachelor's or Master's degree in Computer Science, Analytics, Engineering, or related field

Experience in eCommerce, retail, or consumer-facing businesses is highly desirable