Implementation Manager

A company is looking for an Implementation Manager to oversee complex client implementations and enhance the client experience.

Key Responsibilities

Design project plans tailored to client needs to ensure satisfaction and product adoption

Secure stakeholder buy-in and manage cross-functional teams to meet project milestones

Collaborate with various departments to ensure timely completion of technical deliverables and streamline client workflows

Required Qualifications

3-5 years of experience in managing complex client deployments and platform implementations, preferably in a B2B SaaS environment

Ability to take a consultative approach to software implementation and understand client business needs

Technical knowledge relevant to the industries and solutions being implemented

Strong project management skills, including resource allocation and risk management

Proactive approach to identifying and addressing challenges with a strong sense of ownership