Customer Experience Associate

Make Every Interaction Count—Join Our Lumen Support Team in Las Vegas!

Join Azul Connections Inc ., a marketing firm that brings Lumen’s connectivity solutions to life. We’re hiring a Customer Experience Associate who’ll guide customers through service options, resolve account issues, and help deliver a campaign built on trust, care, and clear communication. You’ll gain hands-on experience in telecom support while working with a team that celebrates every win.

As a Customer Experience Associate, you’ll support Lumen customers across phone, email, and chat—resolving inquiries, assisting with account updates, and ensuring every interaction feels smooth and helpful. In this Customer Experience Associate role, you’ll receive full training to become a telecom expert and deliver support that reflects Lumen’s commitment to reliability.