Team Leader - Vail

Seasonal (Seasonal)

Job Title : Team Leader

Location : Vail, CO

Terms : Seasonal, full and part time roles available

Pay : $21 / hour base wage, plus tips.

Requirements :

Expect weekend and holiday work. Valid Drivers License required . Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required !

About us :

Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners and team members. We have cultivated an extraordinary team culture over the past 20 years rallying behind collaboration, accountability and fun above all else . Our mission is to make ski vacations convenient by tapping into our shared passion, culture and fun work environment to create a customer experience unlike any other.

Ski Butlers is the global leader in ski and snowboard rental delivery now servicing over 40 resorts in North America and Europe. This was made possible by embodying our 5 core values listed below :

Service | Simple | Purposeful | Curious | Give

Delivering exceptional service, being purposeful, keeping it simple, remaining curious and giving back to our communities amounts to the foundation Ski Butlers was built on. As team members, we don't stop there. Our culture is about being a part of something bigger. Whether it's contributing to our net zero climate initiatives, building lifelong friendships or making a customer's vacation memorable, a job at Ski Butlers will be the best decision you make.

Ski Butlers is a stand-alone business under Denver based Alterra Mountain Company.

About the role :

Team leaders (aka shift managers) are responsible for upholding Ski Butlers customer service standards while managing the flow of day-to-day operations. No two days are the same as a team leader! Adapting to the environment, managing expectations and leading by example are all qualities of highly effective leadership, especially in this role.

Perks and Benefits :

• Free Alterra Mountain Company Employee pass :
• Unlimited access to all AMC owned resorts
• Ability to upgrade to full Ikon Pass at heavily discounted rate
• Ability to ski everyday
• Free Epic Merchant Pass or pass compensation
• Access to 645+ industry discounted brands through Expertvoice
• Discounted access to Rossignol / Dynastar / Lange equipment
• 401K benefit and match for ALL staff members over 18 years old
• Location specific, customer service-based bonuses (4 total in-season)

Primary Responsibilities :

Secondary Responsibilities :