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Mortgage Direct - Account Relationship Associate

Mortgage Direct - Account Relationship Associate

Ohio StaffingColumbus, OH, US
9 hours ago
Job type
  • Full-time
Job description

Mortgage Direct - Account Relationship Associate

As a Mortgage Direct - Account Relationship Associate, you are more than just a financial resource for our existing customers; you are their partner in creating a brighter future. Huntington has an extremely loyal customer base, a reputable standing in the community, and far-reaching brand awareness. You will be working in a fast-paced and exciting professional corporate environment selling Consumer Lending and Financial products while providing sound financial advice based on a full understanding of the needs of our customers. In addition, you will work cooperatively with other channels throughout the organization as you sell or refer the full spectrum of banking products and services Huntington has to offer. We are looking for candidates with the natural ability to self-monitor, stay on task, execute and follow a structured regimen with little supervision. We encourage employee performance and reward outstanding talent with lucrative incentives. Those interested must be confident yet humble, driven yet teachable and have the ability to build good client and team relationships.

Duties & Responsibilities :

  • As a Mortgage Direct / Relationship Sales & Service Specialist, you would perform outbound phone calls to customers that have existing and non-existing Huntington relationships
  • Focuses on building and broadening customer relationships through referrals of all Huntington mortgage products.
  • Places outbound calls through a variety of lead sources; discovers needs of customer; transfers them to MLO.
  • Strong focus on consumer lending
  • Utilizes multiple systems to makes referrals
  • Averages 60+ contact attempts daily through our leads management system
  • Demonstrates high energy, initiative and ability to consistently meet specific production goals
  • Maintains up to date knowledge of products, services, technology and regulations
  • Interacts closely with Mortgage Direct s to meet customer needs
  • Job duties will include support of overall mortgage duties (processing and application input)
  • Partners on the strategic vision of the department
  • Performs other duties as assigned

Basic Qualifications :

  • High School Diploma required
  • 2 or more years sales experience
  • Preferred Qualifications :

  • Branch Personal Bankers highly preferred
  • 1 Year Home Lending experience sales, retail branch, or consumer loan origination highly preferred
  • Related financial product experience beneficial
  • College or evidence of advanced education considered a plus
  • Outbound call experience preferred
  • Must possess excellent oral and written communication
  • Comfortable with or enjoy outbound approach
  • Must have a disciplined approach to time management
  • Ability to work autonomously, yet as a team when needed and be a fit for the culture
  • Ability to interact with all levels of the organization
  • Exempt Status : No

    Workplace Type : Office

    Our approach to office workplace type enables our teams to deepen connections, maintain a strong community, and do their best work. Specific work arrangements will be provided by the hiring team.

    Huntington will not sponsor applicants for this position for immigration benefits. Applicants must be currently authorized to work in the United States on a full-time basis.

    Huntington is an Equal Opportunity Employer.

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