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VP of Relationship Marketing
VP of Relationship MarketingLive! Casino and Hotel Maryland • Hanover, MD, United States
VP of Relationship Marketing

VP of Relationship Marketing

Live! Casino and Hotel Maryland • Hanover, MD, United States
2 days ago
Job type
  • Full-time
  • Part-time
Job description

Min Compensation

USD $153,000.00 / Yr.

Max Compensation

USD $210,000.00 / Yr.

Overview

Why We Need Your Talents :

Maintain a clean, safe, fast, friendly, and fun environment for all guests, team members and company assets. The focus shall always be on ensuring a safe and comfortable environment, while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino.

Responsibilities

Where You'll Make an Impact :

  • Develops and manages the budget for Relationship Marketing.
  • Develops programs, processes and events to attract and retain VIP players to choose Maryland Live Casino as their primary venue for gaming and entertainment.
  • Develops and manages programs and processes with a return on investment and player attraction and retention that exceeds the competition in the Mid-Atlantic region.
  • Develop and manage open communications and excellent working relationships with peer groups from all operational areas. Know and be known by peer group.
  • Responsible for the booking of special entertainment events, shows, promotions, and parties for VIP players to assure a favorable entertainment and gaming experience.
  • Develop and manage department's financial data.
  • Review activities and promotional status with the Senior Vice President of Marketing.
  • Develops and manages programs and processes for customer service and recognition of VIP players with emphasis on new and repeat VIP players.
  • Monitor and adjust performance to local competition.
  • Other duties as assigned.

Skills to Help You Succeed :

  • Ability to analyze and interpret departmental needs and results.
  • Ability to solve complex problems.
  • Ability to perform assigned duties under frequent time pressures in an interruptive environment.
  • Knowledge and experience with player tracking systems.
  • Broad variety of tasks and deadlines requires an irregular work schedule.
  • Knowledgeable of credit process and procedures.

    • Qualifications

    Must-Haves :

  • Seven (7) to ten (10) years' experience in gaming, relationship marketing, and marketing.
  • Experience in a Director position or higher.
  • A four (4)-year degree in a related field or equivalent work experience.
  • Must be able to comply with all state gaming regulations, which may include obtaining a license.

    • Physical Requirements :

  • 25% Walking
  • 25% Standing
  • 50% Sitting

    • What We Offer

    Perks We Offer You

  • Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include :
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Generous retirement savings options
  • Paid Time Off
  • Tuition Reimbursement
  • On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
  • Training and pathways for career growth
  • Robust Rewards & Recognition Programs
  • Annual Merit Based Pay Increases
  • Discretionary Performance Bonuses
  • Discretionary Service Bonuses
  • Free parking
  • Free food and discounted meals
  • Live! Hotel, Food & Beverage, and Entertainment Discounts

    • Life at Live!

    Individuals chosen to be part of the Live! Team can expect :

  • To be part of an exciting experience unlike any other in the market.
  • To be given the power and responsibility to put service and community first.
  • To come together as a strong team, while valuing and celebrating our diversity.
  • To be given the tools, resources, and opportunity to grow in their career.
  • To work hard and have fun.
  • Live is a 24 hour / 7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
  • The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.
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    Vp Of Marketing • Hanover, MD, United States

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