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Aerospace Customer Service Representative

Aerospace Customer Service Representative

Specialized Recruiting GroupCincinnati, OH, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Top Job

Located in Cincinnati, OH

Salary : $70-95K

Position : Aerospace Customer Service Representative

Industry : Aerospace Manufacturing

Location : Woodlawn, OH

Compensation : $70-95K

Key Responsibilities :

  • Process RFQs, ensuring compliance with company guidelines, performing cost analyses, and maintaining pricing records.
  • Manage sales orders, verify purchase agreements, resolve discrepancies, and maintain order status updates.
  • Respond to customer inquiries regarding quotes, orders, invoices, and product concerns, ensuring timely resolution.
  • Collaborate with engineering, purchasing, and sales to maintain product documentation and pricing.
  • Prepare monthly KPIs, drive process improvements, and assist in developing pricing catalogs.

Qualifications :

  • Bachelor's degree or 5+ years in a global customer service role.
  • Advanced Microsoft Excel proficiency.
  • Strong communication, analytical, and problem-solving skills.
  • Experience in the Aerospace Industry is required.
  • Knowledge of ERP systems and adaptability to change.
  • #SRGDH

    Express Office : Cincinnati (Northwest)

    3551 Springdale Road

    Cincinnati, OH 45251

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