Pharmacy Technician

Date Posted : 11 / 04 / 2025

Hiring Organization : Rose International

Position Number : 490938

Industry : Pharmaceutical / Healthcare

Job Title : Pharmacy Technician

Job Location : Phoenix, AZ, USA, 85040

Work Model : Hybrid

Work Model Details : Hybrid role with 4 weeks onsite for training

Shift : Mon-Fri with rotating Saturday shifts. Hours of operation : 7 am-7 pm.

Employment Type : Temporary

FT / PT : Full-Time

Estimated Duration (In months) : 7

Min Hourly Rate ($) : 18.00

Max Hourly Rate ($) : 18.00

Must Have Skills / Attributes : Call Center, Customer Service, Pharmacy

Experience Desired : Customer service or call center experience (2 yrs); Pharmacy Technician experience (0-1 yrs); Experience in pharmacy operations or healthcare support roles (0-1 yrs)

Required Minimum Education : High School Diploma or equivalent

Required Certifications / Licenses : Arizona Pharmacy Technician License or Trainee License

• C2C is not available

Job Description

Required Education :

Required License / Certification :

Required Qualifications / Skills / Experience :

Preferred Qualifications / Skills / Experience :

Pharmacy Technician Overview

The Pharmacy Technician in Participant Services provides direct support to members, prescribers, and internal departments by managing inbound requests, resolving issues, and ensuring timely responses. This position plays a critical role in maintaining positive member experiences and operational efficiency by acting as the initial point of contact for member inquiries prior to pharmacist intervention when necessary. Technicians are responsible for handling calls, mail, and system tasks related to Participant Services requests, while partnering with teams such as Pharmacy, Shipping, Customer Care, Finance, Claims Processing, and Eligibility. The role requires excellent communication skills, attention to detail, and the ability to navigate multiple queues and databases. Depending on performance, site location, and departmental need, this position may offer the ability to work from home.

Job Duties :

Industry : Healthcare

Estimated Start Date : 11 / 14 / 2025

Benefits :

For information and details on employment benefits offered with this position, please visit here. Should you have any questions / concerns, please contact our HR Department via our secure website.

California Pay Equity :

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.