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Customer Service Engineer 3 - Cincinnati, OH
Customer Service Engineer 3 - Cincinnati, OHSiemens Healthineers • Cincinnati, OH, US
Customer Service Engineer 3 - Cincinnati, OH

Customer Service Engineer 3 - Cincinnati, OH

Siemens Healthineers • Cincinnati, OH, US
1 day ago
Job type
  • Full-time
Job description

Join us in pioneering breakthroughs in healthcare for everyone, everywhere, sustainably.

Our inspiring environment fosters a diverse and inclusive global community that values your unique contributions and supports your professional growth.

Position Overview : Performs technical, predefined tasks to deliver customer service for Siemens Healthcare equipment in Cincinnati, OH.

Responsibilities :

  • Service and maintain CT imaging equipment at customer sites.
  • Install, troubleshoot, repair, and perform preventative maintenance with minimal supervision.
  • Train operators to ensure system performance and customer satisfaction.
  • Manage financial performance within your territory, including revenue, expenses, and inventory.
  • Ensure proper management and documentation of tools and test equipment.
  • Manage company assets like vehicle, phone, tools, and inventory.
  • Build and maintain strong customer relationships and perform administrative duties.
  • Mentor other Customer Service Engineers.

Ideal Candidate : Experienced in servicing medical imaging equipment, with strong customer service skills, and capable of working independently.

Minimum Requirements :

  • High school diploma; technical degree preferred.
  • Proficient with tools, test equipment, and network applications.
  • 5+ years of experience in medical technology or biomedical engineering.
  • Valid driver's license and ability to drive independently.
  • Physical ability to lift 50 lbs, climb ladders, and perform various physical tasks.
  • Compensation : $65,600 - $98,400 annually, plus incentives and benefits.

    Additional Information : Equal opportunity employer, committed to diversity, with comprehensive benefits and support for reasonable accommodations.

    This job is active and accepting applications.

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