Call Center Representative

Job Description

Job Description

Description

Job Description :

We are looking for a friendly and dedicated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our products and services.

Key Responsibilities

Responsibilities :

• Answer incoming calls and respond to customer inquiries in a professional manner.
• Provide information about products, services, and order statuses.
• Resolve customer complaints and issues efficiently and courteously.
• Maintain accurate records of customer interactions and transactions.
• Follow up on customer inquiries to ensure satisfaction.
• Collaborate with other departments to address customer needs and improve service.
• Meet or exceed performance targets and metrics.

Skills, Knowledge and Expertise

Skills Required :

Benefits

Benefits :

If you are enthusiastic about helping customers and want to be part of a dynamic team, apply today to join BeloForm Craft as our Call Center Representative!