Head of GTM Systems

About Faire

Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

The Head of GTM Systems will be responsible for the management and development of the team responsible for the systems tech stack that our GTM team members use, including, but not limited to, our Salesforce instance, as well as new cutting edge GTM technologies like Clay.

They and their team will work closely with sales leaders and managers in identifying systems needs, workflow enhancements, and data improvements that can be developed to improve the efficiency of the team. They will manage the support and feature enhancement queues for the team they support and partner with them to prioritize and impact-size key initiatives.

They will also be responsible for building out the documentation and working side-by-side with the program management and enablement teams to roll out training to ensure all systems are being used properly and to their full potential.

We are looking for a cross-functional, process-minded, technical leader who is excited to roll up their sleeves, work closely with the front lines, and help us continuously improve our processes as we scale.

What you'll do

• Oversee and manage our GTM systems org, including an integrations solutions engineer and team of four systems admins of varying levels of experience
• Drive productivity improvements for sales & success motions via automation and AI tooling
• Build the business case for new tooling or proofs of concept, including buy vs. build decisions; See through implementation tracking, impact measure the ROI of tooling and systems
• Drive roadmap prioritization and operating system for the team to scope, build, QA and ship new features
• Act as technical project manager for key systems priorities
• Oversee systems contracts and relationships with 3rd parties
• Work cross-functionally with Program Management and Enablement teams to ensure complete adoption of systems and adherence to processes

Qualifications

Salary Range

San Francisco, CA : The pay range for this role is $204,000-280,500 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors, including transferable skills, work experience, market demand, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Hybrid Faire employees currently go into the office 2 days per week on Tuesdays and Thursdays. Effective starting in January 2026, employees will be expected to go into the office on a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.

Applications for this position will be accepted for a minimum of 30 days from the posting date.

Why you'll love working at Faire

Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including : Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form ()

Privacy

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