Patient Access Coordinator

Patient Access Coordinator

We are seeking a dedicated Patient Access Coordinator to provide consistent support across the specialty clinic, based in Frankfort. This role involves coordinating patient scheduling, registration, and front-desk operations to ensure smooth clinic flow. The ideal candidate will have strong organizational skills, excellent communication, and the ability to work collaboratively in a fast-paced healthcare environment. There is the potential for minimal travel in surrounding areas.

Job Description

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical / Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out-of-pocket expense, collecting and documenting patient payments and / or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

Qualifications

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Benefits Include

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.