Customer Service Representative

Job Description

Job Description

Position : Pharmacy Customer Service Rep

Openings : 6 can be in either location

Location : Boise, ID

Shift : Listed BELOW

Duration :  6 month contract to hire

10 AM - 6 PM MST, Monday - Friday (Fixed Shift) OR

11 AM - 7 PM MST, Monday - Friday (Fixed Shift)

All shifts require 1 Saturday shift, every 4 weeks of 7 AM - 3 PM MST

REQUIRED SKILLS AND EXPERIENCE

• High School Diploma or GED
• 1 year of customer service or inbound call experience
• Medical or Pharmacy industry knowledge
• Strong communication written and verbally

JOB DESCRIPTION

A closed door pharmacy is looking to hire a Pharmacy Customer Support Coordinator to join the team. This individual would be performing patient outreach to conduct patient enrollment, benefits coordination, financial assistance and insurance verification. This role is heavily focused on customer support with patients, providers, and insurance customers. This role is fully onsite Monday through Friday with 1 Saturday shift a month.