Area Food Service Manager - Sacramento, CA
Location : Sacramento, CA, US, 94203
Welcome to Love's! We are seeking an Area Food Service Manager to play a vital role in driving the success of our long-term business strategy. In this leadership position, the Area Food Services Manager is responsible for overseeing operations across multiple restaurant locations. This includes managing daily operations, executing strategic initiatives, and coordinating team efforts to ensure exceptional customer service and operational excellence.
Experience Required
- 5+ years in a restaurant management position required
How You Will Fit In
Motivate team through a compelling vision and direction to encompass Love's Core valuesCommunicate clear expectations and hold the store teams accountable to achieving all brand, performance and behavior standardsEffectively manage employee development with feedback and training opportunitiesConduct regular quarterly visits and weekly conference calls for each locationProvide exceptional customer service and verify that Restaurant Managers are doing the sameOversee the interior and exterior condition of each restaurant to ensure it is meeting established company standards in terms of facility maintenance, proper merchandising, and suitable marketing proceduresResponsible to review all service metrics and reports to teach and coach for improved Customer Service standards, including but not limited to : SOS Ranking Reports, Drive Thru SOS Reports, Mystery Shops, Driver Panel, etc.Maintain personal grooming and company uniform standardsMaintain company attendance standardsOther tasks as assignedCoaching & Development
Address employee issues in an appropriate and timely manner. Collaborate with District Manager as necessary to manage employee issuesDevelop an effective succession plan that leads to internal promotionsRecognize and resolve customer issues or complaints by determining optimal solutions in a timely mannerEnsure that all employees follow Love's safety procedures while using a sharp knife, a food slicer, toaster, oven, fryers, and other food preparation tools and appliancesResponsible for protecting company assets with various audit processes and ensure that all cash handling and Love's policies and procedures are being followed by all employeesProactively seek personal learning and development opportunitiesBenefits That Can't Be Beat
Medical / Dental / Vision and Life Insurance PlansFlexible SchedulingRoad to Success Program for career developmentOn-the-job trainingCompetitive SalaryQuarterly Bonus & Profit SharingHoliday Pay401(k) with Matching ContributionsParental LeaveAdoption AssistanceCompany Vehicle / Laptop / Mobile PhonePet InsuranceEmployee Assistance ProgramTypical Physical Demands
Regularly required to talk and hearRequires standing and walking, with some bending, kneeling, stooping, crouching, crawling, and climbingOccasional lifting of up to 50lbsSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focusWork Environment
While performing the duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts, and vibration. The noise level in the work environment can be loud at times. While performing the duties, the employee is frequently exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, and human waste.
Travel Requirements
Periodic travel nationally will be required.
Grow Far with Love's
As a family-based company, we are committed to adhering to our values. Ensuring that each of our people has success is central to these values. The Road to Success Program offers leadership and management skills training. If management is your path, we will help you get there. As a merit-based culture, we champion creative and valuable ideas and challenging work is not only recognized but rewarded. Whether you are looking for part-time work to supplement your income or to grow into a leadership role, with Love's, all roads lead to success!
Our Culture :
Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.
Love's is an Equal Opportunity Employer. Veterans encouraged to apply. Job Category : Restaurant