Mortgage Loan Officer- Washington DC

Mortgage Loan Officer

The Mortgage Loan Officer sells and originates residential mortgage loans to sales goals. The Mortgage Loan Officer takes residential mortgage loan applications and offers or negotiates terms of residential mortgage loans.

Pay Range- $11.54 per hour depending on established local minimum wage plus commission.

Depth & Scope :

• Meets with prospects identified directly as well as referred by realtors, developers, attorneys and other external and internal referral sources
• Explains variety of mortgage products and services available and offers recommendations based on evaluation of individual prospect needs
• Guides customers through the mortgage application process
• Explains information required and other aspects of the loan process to customers
• Ensures applications are completed accurately and contain required information and supporting documentation
• Manages customers expectations regarding processing times and closing dates
• Sells and originates residential mortgage loans according to established policies and procedures and applicable legal and regulatory guidelines
• Generates referrals for mortgage sales opportunities and sales of other company business line products
• Develops plan to achieve sales goals with assistance from sales management
• Enters information into mortgage loan system so that loans will appear accurately in the pipeline
• Creates supporting files with backup and explanatory documentation and information for underwriting, regulatory and other purposes
• Sends application and other required information to underwriting area
• Underwrites loans using point-of-sale underwriting systems within scope of authority
• Communicates loan decisions directly to customers and explains any additional information needed
• Submits application materials and other required information to processing area to clear any conditions, finalizes the loan commitment, and prepares for closing
• Communicates regularly with customers, underwriters, processors, realtors, closing agents and others to ensure application process proceeds as planned
• Attends closings as needed
• Develops knowledge of current industry practices and trends by learning from more experienced sales personnel and by attending continuing education training and seminars, including but not limited to the full array of company products and services as well as mortgage laws and regulations
• Develops knowledge of policies, procedures, rules and regulations related to retail mortgage products
• Participates in homebuyers' seminars, home shows, brokers' meetings and other home financing workshops
• Recommends changes to products, programs and / or pricing
• Ensures TD Bank maintains successful audits and exams within all areas
• Deals with complex mortgage needs

Education & Experience :

OCC Language :

Physical Requirements :

Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.