STORE MANAGER

Position Summary

The Store Manager leads all aspects of store operations, including team development, customer service, product quality, and financial performance. This role requires strong leadership, a passion for hospitality, and the ability to thrive in a fast-paced environment.

Key Responsibilities

Lead, coach, and develop a high-performing team

Ensure outstanding customer service and a welcoming environment

Oversee daily operations including scheduling, inventory, opening / closing procedures

Maintain product quality and consistency according to company standards

Analyze sales and labor reports; drive store performance to meet goals

Foster a positive, motivating, and accountable work culture

Recruit, train, and retain team members

Manage cash handling and ensure compliance with company policies

Resolve customer concerns promptly and professionally

Qualifications

1+ years of management experience (preferably in food & beverage or retail)

Strong leadership and communication skills

Ability to multitask and work in a fast-paced environment

Experience with scheduling, inventory, and basic financial reporting

Commitment to providing exceptional guest experiences

Availability to work early mornings, weekends, and holidays as needed

Benefits

Benefits may vary by franchise / location.

Competitive pay + performance bonuses

Employee discounts

Opportunities for growth and advancement

Paid time off