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District Manager

District Manager

Ross StoresFairfax, VA, US
17 hours ago
Job type
  • Full-time
Job description

District Manager

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : Accountable for all phases of district operations. Manages and controls the operation of an assigned district to ensure consistency with Company standards and expectations. Responsible for conducting Store Visits focused on people, customer service, store contribution, and adherence to shrink reduction initiatives. This includes the administration, tracking and follow-up for all visits. Ensures all Company standards and best practices are executed with excellence in all assigned locations. Leverage all available data to understand, problem solve and proactively support business trends. Provides leadership and guidance to stores in order to ensure that district sales and profit goals are achieved while meeting Customer Service goals. Responsible for recruiting, training and developing store management teams.

Essential Functions :

  • Great / Exceptional People Recruit and select highly talented people and build succession plans designed to meet Brand and Company growth goals. Collaborate with peers to develop a company-wide talent pipeline.
  • True Customer Service Serves as a point of contact for Customer Service issues in the district. Responds quickly and effectively to all Customer inquiries.
  • Drive Contribution Responsible for the management of and continuous monitoring of all actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
  • Reduce Shrink Demonstrates and drives Loss Prevention initiatives and awareness programs. Meets Company shrink goals.
  • Deliver the Treasure / Dealz Ensures proper merchandising presentation and organization by adhering to the Company's merchandising philosophy and processes. Assesses and escalates any inventory level discrepancies.
  • Competencies : Building Effective Teams Ensures Accountability & Execution Developing Talent Manages Conflict Collaboration Business Acumen Leading by Example Plans, Aligns & Prioritizes

    Qualifications and Special Skills Required : Excellent verbal and written communication skills Proficiency with Microsoft Office Suite Proven ability to adapt quickly to ambiguity and allocate time to execute multiple tasks and changing priorities High School Degree or equivalent required, bachelor's degree in related field preferred 5 or more years of retail management or operations experience Valid Driver's License required Travel required

    Physical Requirements / ADA : Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper / files, etc. Consistent timeliness and regular attendance. Vision requirements : Ability to see information in print and / or electronically. For hybrid : This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and / or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

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    District Manager • Fairfax, VA, US

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