Older Adult Protective Services Investigator I

Job Type

Full-time

Description

Shift : Monday - Friday, 8 : 30 AM - 4 : 30 PM ( Must be flexible to work evenings & weekends as needed)

Location : Requires in-person fieldwork within Philadelphia County, with occasional office presence for meetings, trainings, and other activities. (Hybrid schedule available after 6 months; fieldwork will still be required)

Salary Range : $50,400.00 - $58,344.30 varies with experience.

Join Our Team - Make a Difference!

The mission of PCA is to improve the quality of life for older Philadelphians and those with disabilities and assist them in achieving the greatest possible levels of health, independence, and productivity.

About Us :

Philadelphia Corporation for Aging (PCA) is a nonprofit founded in 1973 and part of the nationwide Area Agency on Aging (AAA) network. Established under the Older Americans Act, PCA supports older adults and caregivers through advocacy, public funding stewardship, program development, and service coordination.

What You'll Do :

The Protective Services Investigator evaluates the medical, social, and psychological needs of older adults, investigates allegations of elder abuse, neglect, abandonment, and financial exploitation, and offers services to detect, reduce, correct, or eliminate the risks associated with all types of abuse identified during investigations.

Key responsibilities include :

• Receives and investigates reports of abuse, neglect, exploitation, and abandonment of individuals aged 60 and above.
• Conducts in-person interviews and gathers evidence to determine whether reports of abuse or neglect are substantiated or unsubstantiated.
• Assesses the need for emergency intervention including petitioning for involuntary mental health commitments, protection from abuse orders, emergency intervention and access orders, when appropriate.
• Seeks support from law enforcement in delivery and enforcing above-mentioned court orders.
• Completes investigations and develop care plans for older adults which may include family members, friends, and formal service providers.
• Provides ongoing case management to older adults in need of protective services.
• Establishes and maintains relationships with public service providers, including mental health and health care providers, police district offices, and other community agencies.
• Testifies in court as needed.

Requirements

What We Offer :

For information on Philadelphia Corporation for Aging, including more information on our company culture, visit our website at

All applicants will receive an acknowledgement that their application has been. Those candidates selected for further consideration will be contacted.

Philadelphia Corporation for Aging is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.