Solution Architect

Solutions Architect

Have you mastered the balance between creativity and technology? Are you looking to join a technical team trusted to deliver critically important business services that help scale the organization and create unprecedented business value? Do you want to be part of a business that's improving the state of the world and creating equality for all? The Salesforce Digital Enterprise Technology (DET) is looking for a Solution Architect in Public Sector Architecture Team. This is a key role responsible for architecting scalable solutions for sophisticated projects / problems in Sales and Revenue Business Domain with extensive solid understanding of Salesforce C360 platform, Data Cloud, Experience Cloud, Heroku, Sales Cloud, Service Cloud, Revenue Cloud, Agentforce, Tableau, MuleSoft, and Slack product offerings.

Architect will work with multi-functional business partners, engineers, product managers, and strategic vendor partners to design systems aligned to business strategy with a vision for multi-year technology roadmap. Deeper business understanding with experience in Sales, Sales Support, Sales Enablement, Sales Compensation, and Revenue business domains from Lead to Cash function is preferred.

Responsibilities

• Develop architecture artifacts to improve business architecture, with a focus on innovation and agility.
• Align BT strategy and planning with application development and business roadmaps.
• Provide ongoing architecture review and design support to multi-functional teams.
• Liaise with management and domain experts across the industry and within the organization to accomplish objectives.
• Systems Design : Specify and design solutions across business areas or systems. Evaluate and undertake impact analyses and present different design options on all major design projects and assess associated risks. Ensure that the system design balances functional, service quality, monitoring, observability, security, and systems management requirements.
• Buy / Build Decision Leadership : Lead efforts for new software selection including development of RFI / RFP, review and evaluation of commercial software solutions, lead proof of concepts and development of evaluation matrix through final recommendation, including hands-on execution where needed.
• Define, maintain, and manage architecture models, frameworks, and artifacts (e.g. current and future state application architecture diagrams, data models, etc.).
• Business Process Improvement : Analyze multi-functional business processes; identify alternative solutions, assess feasibility, and recommend innovative approaches via technology enablement. Contribute to evaluating the factors which must be addressed in change management.
• Business Analysis : Investigate operational requirements, problems, and opportunities for multi-functional initiatives, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes. Assist in the analysis of partner objectives, and the underlying issues arising from investigations into business requirements and problems, and identify solution options for consideration and potential benefits.
• Relationship Management : Develop and handle expectations for communication channels and / or partner groups. Initiate communications between key contributors and stakeholders (includes Technical and Non Technical audience), lead multi-functional solution architecture by working with other solution architects. Facilitate open communication and discussion between partners.
• Data Analysis : Understand corporate data requirements / policy's, and apply data analysis, data modeling, and quality assurance techniques to establish, modify or maintain data structures and their associated components in and across business areas / applications of expertise. Provide advice and guidance to BSAs / Developers and others using the data structures and associated components.
• Scoping / Effort Estimates : Contribute to solution scoping and effort sizing with all multi-functional teams.
• Research : Stay informed on technology / industry trends and product roadmaps to make informed solution architecture recommendations.
• Contribute in creation of V2MOMs and reference architecture / blueprints for Enterprise Architecture, SDG / BPG, and ACoP.
• Handle data and artifacts in Architecture Repository for a technology domain / platform
• Leads in creation of application rationalization plan for the technology domain / platform / IT concept
• Contribute in creation of architecture and design principles & standards
• Manage data and artifacts in Architecture Repository for current project / work, system / application
• Contribute in creation of enterprise capability map and capability assessment
• Lead Application catalog for the domain in Enterprise Application Repository
• Leads in creation of application rationalization plan for the business domain
• Collaborate with TMP to prioritize and influence planned platform upgrades and features in our role of "Customer Zero" to the organization.

Requirements

Soft Skills :

Desired skills :