Product Owner

PENNYMAC

Pennymac (NYSE : PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day

We are seeking a Product Owner - Level 2 Support to manage a complex project that involve multiple integrated business systems, interfacing across departments and / or divisions. As the Product Owner , you will collaborate with System Developers and Business Subject Matter Experts on application changes, development, and deployment.

The Product Owner will :

• Manage organizational analysis efforts to identify current capabilities, opportunities for improvement and drives measurement, prioritization and implementation of identified opportunities
• Develop a reasonably high degree of technical familiarity with the varying company systems to better inform product decisions and drive operational excellence.
• Review and approve business analysis related documentation including : requirements, current and future state processes and workflows, report specifications and others
• Interact and coordinate with system developers and business subject matter experts on application changes, development, and deployment
• Write, communicates and vets requirements and user stories with business leaders using different approaches such as use cases, activity diagrams, sequence diagrams and state charts, data dictionaries, class or entity relationship diagrams to ensure complete understanding by business leaders / executives while working with an Agile framework
• Work effectively inside a Scrum or Kanban team and conduct and participate in Scrum ceremonies and retrospectives
• Create strategies for risk mitigation, contingency planning, and cost saving while maintaining project documentation to develop regular reports for department and executive leadership
• Proactively pursue the creation and refinement of necessary monitors, alerts, and runbooks to improve system observability and resilience.
• Serve as a Level 2 technical escalation point to manage Incident and Outage bridges, providing immediate support for critical system stability.
• Produce and provide clear, timely updates on production issues and outages to both technical and executive leadership.
• Plan, develop, oversee, execute and certify changes by establishing rigorous test plan through design and implementation phases and tracking test results to ensure changes are complete and accurate to finalized requirements
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization's desired culture and values

What You'll Bring

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values : to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home : Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include :

To learn more about our benefits visit :

For residents with state required benefit information, additional information can be found at :

Compensation : Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below :

Some roles may be eligible for performance-based compensation and / or stock-based incentives awarded to employees based on company and individual performance.

#TPO

Salary

$90,000 - $150,000

Work Model

OFFICE