HR Service Representative

A company is looking for an HR Service Center Representative - Junior.

Key Responsibilities :

Respond to employee inquiries regarding policies, procedures, and leaves of absence via phone, email, and dashboard reports

Accurately document case details in ServiceNow

Ensure compliance with FMLA, state disability, family leave, ERISA, and Sick Policies

Required Qualifications :

High School Diploma (Bachelor's preferred)

1-2 years of related HR or customer service experience

Proficient in Microsoft Office (Excel, Word, Outlook)

Ability to handle confidential information with discretion

Strong multitasking and organizational skills