Talent.com
Cellairis
Retail SpecialistCellairis • Boston, Massachusetts
Retail Specialist

Retail Specialist

Cellairis • Boston, Massachusetts
30+ days ago
Job type
  • Full-time
Job description

Core Competencies:

  • Persuasive personality
  • Attention to detail
  • Skilled at strategic planning, execution, and analysis
  • Self-Motivated and Results-Oriented
  • Persistent in nature
  • Tech-Savvy
  • Consumer focused

Required Attitude/Personality:

  • Drive and Urgency: Has tremendous energy and initiative to generate, implement, and execute and can positively inspire subordinates to do the same.
  • Attitude: Always has a positive and open attitude and it positively affects team members around them. Always open to coaching and new techniques. Never appears to be discouraged and is always moving forward.
  • Ability to Create Policy/Procedure and the ability to Follow Policy/Procedure: Is aware of policies and procedures, is able to follow them all, and is also able to coach and enforce adherence amongst subordinates.
  • Genuine Customer/Consumer Focus: Has genuine concern about customers, and knows how to reach and target customers through unique marketing campaigns. Is able to professionally handle and adapt in any situation as well as coach and assist other team members who are struggling with this skill.

What an average day will look like:

  • Open store
  • Plan repair schedule
  • Check inventory
  • Test technology
  • Open cash drawer
  • Get daily sales goals and plan from Store Manager
  • Generating Revenue
  • Book appointments
  • Phone appointments
  • Walk-by appointments
  • Door program appointments
  • Upsell accessories and warranties
  • Gather online reviews and feedback
  • Repair devices
  • Customer Service
  • Problem solve customer issues to their 100% satisfaction
  • Closing store
  • Process paperwork
  • Check inventory
  • Close drawer
  • Housekeeping

Job Description:

The Retail Associate will be directly responsible for self-driving, increasing, and maintaining the overall sales performance, booking a same-day device repair appointment, selling device protection plans, and selling device accessories. You will also be performing the device repairs. Device repairs include but are not limited to: cell phone, and tablet screen replacements. Duties including customer check-ins, device repairs, store operations and housekeeping, device repair status updates, parts and inventory tracking, and client follow-up/communication. In addition to driving sales and collecting online customer reviews you must be able to resolve customer issues and provide exceptional customer service. As a Cellairis Retail Sales Associate & Technician you may also be required to report to nearby locations therefore you are required to have a valid drivers license and your own reliable transportation; public transportation will not be sufficient due to the nature of this industry.

Hiring Requirements:

  • Basic computer skills: usage and ability to multi-task and handle multi-window workflow; Proficiency in MS Office
  • Excellent verbal and written communication skills
  • Ability to have genuine customer service skills and develop relationships with clients
  • Time management and scheduling skills
  • Physical skill requirements: Stand for long periods of time Hand/eye coordination and dexterity (for repairs) Lift 25 Lbs.
  • Own reliable transportation/Valid Driver's License
  • Professional appearance
  • Pass Drug Screening/Pass Criminal Background check

Previous Work Experience:

  • Retail sales experience: 1-3 years in a retail sales environment
  • Proven ability to meet and exceed sales goals
Create a job alert for this search

Retail Specialist • Boston, Massachusetts

Similar jobs

Merchandising Specialist

AcostaRowley, MA, United States
Full-time

Join Premium Retail Services as a Merchandising Specialist, where you'll bring top brands to life in stores across your community.Represent hundreds of beloved brands across multiple retail locatio... Show more

 • Promoted

Retail Loss Prevention Lead

DICK'S Sporting GoodsSaugus, MA, United States
Full-time

On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.We are committed to creating an inclusive and diverse ... Show more

 • Promoted

Optical Specialist

BJ's Wholesale ClubDanvers, MA, United States
Full-time

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day.Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save... Show more

 • Promoted

Retail Service Specialist

O'Reilly AutomotiveIpswich, MA, United States
Full-time

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual, quarterly performance, or premiums may be paid in amoun... Show more

 • Promoted

Retail Sales Specialist (Salem, MA)

StaplesSalem, Massachusetts, United States, 01970
$16.30 hourly
Part-time

Retail Sales Specialist (Salem, MA).Youll have our customers needs in mind as you provide solutions.You will also be collaborative and inclusive in helping our customers while being part of a fun, ... Show more

Retail Parts Pro

Advance Auto PartsLawrence, MA, United States
Full-time

Job Description What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business.The role has expert knowledge of store systems, advanced... Show more

 • Promoted

Retail Shortage Control - Part Time

BurlingtonPeabody, MA, United States
Part-time

Join our team as a **Shortage Control Associate** and contribute to a secure shopping environment while delivering exceptional customer service! As a Shortage Control Associate (SCA), your role ... Show more

 • Promoted

Retail Merchandising

CROSSMARKPeabody, MA, United States
Full-time +2

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth solutions with exceptional... Show more

 • Promoted

TEAM LEADER

618 Main Clothing Corp.Brockton, MA, United States
Full-time

The Team Lead is responsible for supporting the Management Team by demonstrating a Selling Behavior, Floor Leadership and promote a Positive Work environment.Assist the Store Manager/Assistant Mana... Show more

 • Promoted

Retail Employee

The Container StorePeabody, MA, United States
Full-time

Retail Employee / Project Specialist.The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping ... Show more

 • Promoted

Fulfillment Specialist

FastenalWoburn, MA, United States
Full-time

Job Description Fulfillment Specialist 29 Draper St, Woburn, MA 01801 MAWOB Public Store Full-time Shift(s):MON TUE WED THU FRI 7:00am - 5:00pm Overview:Embark on your journey as a Full-time Fulfil... Show more

 • Promoted

Retail Manager

Savers Value VillageHanover, MA, United States
Full-time

Location: Hanover, MA, United States.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household good... Show more

 • Promoted

Retail Manager

Savers / Value VillageHanover, MA, US
Full-time

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a... Show more

Full Time - Sales Specialist - ProServices - Day

Lowe'sRaynham, MA, United States
Full-time +1

Your Impact at Lowe's As a Pro Sales Specialist, you will be a guide and consultant for every Pro customer who walks through our doors.Every single day, Pro Customers are building, maintaining, rep... Show more

 • Promoted

Outlet Customer Experience Specialist, Advisor

Best BuyBrockton, MA, United States
Full-time

Outlet Customer Experience Specialist, Advisor.Best Buy is an equal opportunity employer.Application deadline: Minimum of five days from the posting date.You can find that date above the job title ... Show more

 • Promoted

Retail Reset Merchandising

CROSSMARKTaunton, MA, United States
Full-time +1

We're a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth solutions with exceptional servic... Show more

 • Promoted

Sales Specialist

Market Square OpticalCambridge, Massachusetts, United States
$20.00 hourly
Part-time
Quick Apply

Are you organized, detail, oriented, and passion about our fashion? Market Square optical, a distinguished I wear boutique and Cambridge, Massachusetts, is looking for a dedicated sales specialist ... Show more

P/T Retail Store Associate - Arundel Mills, 6111, Arundel, MD

AdidasHanover, MA, United States
Part-time

At adidas we have been challenging the status quo for over 70 years and we're not done yet.We are calling all Store Associates who don't accept what "was" or what "is," but those who want to create... Show more

 • Promoted

Seasonal Retail Store Associate - Arundel Mills, 6111, Arundel, MD

AdidasHanover, MA, United States
Part-time

At adidas we have been challenging the status quo for over 70 years and we're not done yet.We are calling all Seasonal Store Associates who don't accept what "was" or what "is," but those who want ... Show more

 • Promoted

Retail Supervisor

Savers Value VillageDanvers, MA, United States
Full-time

Location: Danvers, MA, United States.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household good... Show more