Uniform Attendant - Waldorf Astoria New York

Uniform Attendant

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Uniform Attendant to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

As a Uniform Attendant, you will be responsible for managing the uniforms of our team members and ensuring that each uniform is clean, pressed, and maintained to the highest standards, in line with our aspiration of achieving Forbes 5-Star excellence. You will oversee the process of receiving, inspecting, and distributing team member uniforms, handling dry cleaning services, and ensuring timely pick-ups and deliveries. Additionally, you will manage inventory levels, inform the manager when new uniforms or supplies need to be ordered, and handle minor repairs, such as hemming or button replacements. You will also provide guest clothing cleaning and pressing services, contributing to an exceptional guest experience.

Specifically, you would be responsible for performing the following tasks to the highest standards :

• Receive, inspect, and record all soiled uniforms, sending them out for cleaning and pressing, while ensuring proper handling and timely processing
• Maintain an organized and efficient uniform inventory, keeping track of team member needs and reporting restocking requirements to the manager
• Coordinate uniform pick-ups and drop-offs with dry cleaning services, ensuring schedules are adhered to and all uniforms are returned in pristine condition
• Handle minor repairs such as hemming, button replacements, and other alterations to keep uniforms looking their best
• Provide laundry, pressing, and sewing services for guest clothing, ensuring that all items are treated with care and returned to guests promptly
• Ensure all uniforms and linens are cleaned, pressed, and stored appropriately, with a focus on attention to detail and luxury service standards
• Ensure the uniform room is kept organized, clean, and compliant with health and safety regulations
• Respond promptly to guest requests for laundry, pressing, and other clothing services, ensuring they are met in a timely, professional manner
• Support the hotel's operational needs by performing additional tasks as necessary, including assisting with room attendant duties or other housekeeping-related activities

The rate of pay for this role is $30.30- $40.07 and is based on applicable and specialized experience.

What are we looking for?

We are looking for a Uniform Attendant who is committed to maintaining the highest standards of cleanliness, organization, and luxury service, aligned with our goal of achieving Forbes 5-Star status. This role requires a detail-oriented individual with seamstress experience, capable of using both a sewing machine and hand-sewing light alterations to ensure uniforms and guest clothing are always in perfect condition. You should have a passion for providing exceptional service, a strong work ethic, and the ability to manage inventory, dry cleaning coordination, and uniform repairs. A flexible schedule and the ability to work independently while maintaining attention to detail are essential in this role.

The ideal candidate will possess the following qualifications :

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

In addition, we look for the demonstration of the following key attributes :

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as :