Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
In this key role, you will oversee one of our in-park Merchandise business units (Retail, Photos, Events, Vending) while inspiring and guiding a team of frontline ambassadors.
Compensation Rate: $14.25/hr
What you get to do:
Ensure Ambassadors are engaging guests and making a positive impact to service scores (GSAT).
Financial responsibility over assigned locations (revenue, labor management).
Assist with in-park cycle counts and annual physical inventory.
Coach and course correct negative Ambassador behaviors, as needed.
What it takes to succeed:
At least 18 years old
High School Diploma or GED
Theme Park or high-volume retail experience preferred.
Proficient in all Microsoft Office products.
Must be a self-starter with excellent organizational and time management skills.
Ability to multitask projects/tasks at the same time and meet strict deadlines.
Excellent problem solving and conflict resolution skills.
Ability to adjust quickly to ever changing business demands.
Ability to frequently lift/move up to 50 pounds, stand and sit for prolonged periods of time.
Ability to kneel, squat, bend, reach overhead, climb a ladder, and walk for prolonged periods of time.
Ability to work in all weather conditions: sun, extreme heat, cold, rain.
Ability to perform all types of cleaning duties, including use of cleaning chemicals.
Busch Gardens is open 365 days a year. Candidate must be able to work a variety of shift times to fit the business need, this includes shifts that are early, late, on weekends, and on holidays.
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Assistant Supervisor, Merchandise (Part Time) • Tampa
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