Billing Specialist

Billing Specialist

eFlexervices is a BPO company with a legacy spanning 23 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just investing in our work; we're investing in people, optimizing performance, and maximizing efficiency. We are all about exceptional quality and unwavering trust.

We are looking for a competent Billing Specialist to undertake a variety of financial and non-financial tasks in order to help guarantee the partner's revenues. You will handle the processing of incoming payments along with the issuing of necessary paperwork. The role will also perform many accounting tasks, organizational tasks, and customer service to promote the organization's financial health.

What You'll Be Doing

• Reviewing signed contracts for accuracy in our Salesforce CRM tool.
• Creating processing quotes for automated upsells / renewals.
• Entering data into and updating customer billing accounts.
• Responding to customer inquiries in our ticketing system, Zendesk, with great customer service.
• Completing weekly reviews of our contracts and invoices.
• Collaborating with other members of the billing team as well as with our Sales and Support teams.
• Assist with special projects, billings, collection, and ad hoc analysis as needed.

Qualifications and Requirements

Required :

Nice to have :

Benefits and Perks

At eFlex, we're not just a workplace we're a community of playmakers, committed to fostering growth, learning, and personal connections. Here's what's in store for you :

Ready to embark on an enriching journey? Join the eFlex family and experience a workplace that values your individuality and success. Let's thrive together!