Part Time Customer Service Associate
HertzTucson, AZ, US30+ days ago
Job type
- Part-time
Job descriptionProvide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures. Welcome each customer with a smile. Proudly represent Hertz with your professional appearance, language and behavior. Focus on providing a clean and safe vehicle, to every customer, every time. Take ownership of each customer's service experience by immediately owning and resolving issues. Be proud of our brand and the role you play in our success. Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. Build brand loyalty. Utilize company approved sales and service techniques when determining customer wants and needs. Offer optional products to meet customer wants and needs. Prepare all rental and return documents accurately and completely. Qualify each customer using our company rental requirement guidelines. Provide customers assistance with directions, maps, local area information, appropriate service information, etc. Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. Ensure that the return date and time on the rental agreement is accurate. Review all charges at the time of vehicle return. Prepare the Rental Agreement Folder with all required information. Answer the phones to assist customers in a friendly, helpful and prompt manner. Assist customers by effectively resolving all customer service issues. Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Passion for customer service and attention to detail - Goes the extra mile Self-motivated to achieve and exceed targeted goals Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and / or over the phone. Proficiency in English Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team 100% customer focus, with proven experience within a customer facing environment Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time
Part Time Customer Service Associate
As a Part Time Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center. Wage : $16.00 hourly.
Apply today and shift your career into drive for tomorrow!
Benefits and Perks :
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion! Below are a few perks and discounts :
- Up to 40% off the base rate of any standard Hertz rental
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal / Identity Theft, Critical Illness
- Perks & Discounts Theme Park Tickets, Gym Discounts & more
Responsibilities :
Skills :
Additional Requirements :
About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability / veteran
Create a job alert for this search
Customer Service Associate • Tucson, AZ, US
Related jobs
Retail Sales Associate - Part-Time.Mauricies is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America.
We inspire women of all ages to look a...Show moreLast updated: 24 days ago
Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions.
Macy's 4th of July Fireworks, and the wonder of...Show moreLast updated: 17 days ago
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...Show moreLast updated: 30+ days ago
Customer Service Associate - Temporary.Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, frien...Show moreLast updated: 23 days ago
We are currently looking for the right.We offer an easily achievable commission structure that pays you for every transaction you process! .
Our retail sales associates can earn UP TO 8% on transact...Show moreLast updated: 30+ days ago
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right t...Show moreLast updated: 1 day ago
Customer Service Associate - Temporary.Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, frien...Show moreLast updated: 30+ days ago Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show moreLast updated: 30+ days ago We are currently looking for the right.We offer an easily achievable commission structure that pays you for every transaction you process! .
Our retail sales associates can earn UP TO 8% on transact...Show moreLast updated: 30+ days ago AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs.
Store employees maintain well-stocked invent...Show moreLast updated: 24 days ago Part Time Customer Service Associate.As a Part Time Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, co...Show moreLast updated: 9 days ago 
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show moreLast updated: 24 days ago 
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985.
Originally established in New York City and infused with the v...Show moreLast updated: 30+ days ago We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 11 days ago 
Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions.
Macy's 4th of July Fireworks, and the wonder of...Show moreLast updated: 19 days ago
- Promoted
Retail Sales Associate - Part-Time
MauricesTucson, AZ, USPart-time
- Promoted
Retail Cosmetics Sales Associate - Lancome, Tucson Mall - Part Time
Macy'sTucson, AZ, United StatesFull-time +1
- Promoted
Retail Customer Service Associate
FedExTucson, AZ, USFull-time
- Promoted
Customer Service Associate - Temporary
Arizona StaffingTucson, AZ, USFull-time
Retail Sales Associate - Part Time - 2938
First Cash, Inc.Tucson, AZ, USPart-time
- Promoted
Part Time Associate Banker Tucson East (30 Hours)
JPMorgan Chase Bank, N.A.Tucson, AZ, United StatesPart-time
- Promoted
Customer Service Associate - Temporary
WalgreensTucson, AZ, USFull-time
- Promoted
Customer Service Associate
WalgreensTucson, AZ, USFull-time
Retail Sales Associate - Part Time - 2939
First Cash, Inc.Tucson, AZ, USPart-time
- Promoted
Retail Sales Associate Part Time
Arizona StaffingTucson, AZ, USFull-time +1
- Promoted
Part Time Customer Service Associate
Arizona StaffingTucson, AZ, USPart-time
- Promoted
Customer Service Associate I
Family DollarTucson, AZ, USFull-time
- Promoted
Customer Service Associate
Arizona StaffingTucson, AZ, USFull-time
- Promoted
Customer Service Associate I
Dollar TreeTucson, AZ, USPart-time
- Promoted
Sales Associate - Part-Time
PVH CorpTucson, AZ, USPart-time
- Promoted
Customer Service Associate I
Arizona StaffingTucson, AZ, USFull-time
- Promoted
Retail Sales Associate Part Time
Tailored BrandsTucson, AZ, US- Promoted
Seasonal Retail At Your Service Associate, Tucson Mall
Macy'sTucson, AZ, United StatesFull-time +1