Police Records Technician I, II or III

Police Records Technician

Salary and Benefits : Police Records Technician I Salary : $35,929 / year - Individuals hired in this position have the opportunity to progress up to $53,893 / year, which is the maximum salary for this position as of December 2024. Police Records Technician II Salary : $37,747 / year - Individuals hired in this position have the opportunity to progress up to $56,621 / year, which is the maximum salary for this position as of December 2024. Police Records Technician III Salary : $40,650 / year - Individuals hired in this position have the opportunity to progress up to $60,974 / year, which is the maximum salary for this position as of December 2024. Benefits : Full City Benefits Package. The City of St. George covers 100% of the premiums for the High Deductible health plan for full-time employees and their qualified dependents. New hires also receive 2 weeks of vacation time during their first year of employment, one of which is available to the employee on the first day of employment. To find out more about our benefits package, please visit our website at careers.sgcity.org.

Position Summary

Under the direct supervision of the Police Records Supervisor, the Records Technician Unit is a uniformed civilian employee division of the St. George Police Department that works in a challengingly paced evolving electronic environment. The primary function of the SGPD Records Unit is to perform a variety of specialized clerical and technical duties involved in processing, routing, maintaining and storing official police reports in a Records Management System (RMS).

Essential Functions

Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. The list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by positions in this class.

Police Records Technician I

• Receives, evaluates, and routes requests for department records by mail, email, fax, and phone
• Operates computer terminal to enter, retrieve, and update law enforcement incident information in the Spillman RMS
• Reviews, redacts, and disseminates law enforcement records in accordance with State Law and City Policy
• Organizes, scans, and files physical and electronic documents in a variety of physical and electronic formats and locations
• Receives, receipts and accurately processes payments for fees, penalties or fine payments by cash or credit / debit card
• Performs specialized police clerical functions including, but not limited to, processing civil violations, subpoena requests, return of service requests, case requests, electronic records routing and dissemination, and citations
• Assists in retrieving and compiling data in response to requests for police records utilizing information from RMS, digital archiving and other electronic or paper database storage systems in an accurate and timely manner
• Provides a high level of customer service for members of the Police Department, Attorney offices, Court Agencies, outside LEA agencies, military agencies, insurance agencies, etc and the general public who contact the Police Department for inquiries and requests, in person, by phone or electronic means in an efficient, accurate and timely manner
• Maintains a high level of confidentiality and accountability as a member of the Police Department
• Performs other related duties as required

Police Records Technician II

Police Records Technician III

Typical Physical / Mental Demands / Working Conditions

Law Enforcement office environment dealing with external, internal, and outside agency customer service requests (face-to-face, telephone, or otherwise). Light to medium physical effort, infrequent lifting of weights up to 25 pounds. May include sitting or standing for extended periods while operating assigned equipment. Considerable exposure to stress as a result of human behavior, including dealing with unpleasant, angry, or discourteous individuals as part of the job requirements. Exposure to graphic and potentially disturbing video, audio, and photographic materials associated with crimes of violence, lewdness, or other criminal activities (death scenes, violent encounters involving citizens, officers, or both, etc). Note : This position will require a complete police department background check and a voice stress analysis test. Selected candidates will be required to pass a type test before interviewing.

Qualifications

Police Records Technician I Education and / or Experience : High school diploma or equivalent. Police Records Technician II Education and / or Experience : 1. High school diploma or equivalent. 2. Two (2) years full-time Police Records / GRAMA experience. 3. Successfully complete a G.R.A.M.A. Management Course.