Field Service Engineer

Job Description

Job Description

Salary :

The Field Service Engineer is responsible for the installation, training, and support of Barfeeders, Bar Unloaders, and Chucks on CNC turning centers. This role involves establishing and maintaining strong business relationships with customers throughout North America while providing high-quality service and technical support.

Key Responsibilities

• Provide on-site service and customer support during field visits.
• Manage the installation, repair, and maintenance of equipment at customer sites.
• Diagnose technical problems and implement effective solutions.
• Collaborate with the technical team to share insights and enhance service quality.
• Understand customer requirements and make appropriate recommendations for products and services.
• Demonstrate and educate customers on the Lexair systems and their functionalities.
• Maintain ongoing communication with customers to ensure timely resolution of issues and proper follow-up.
• Utilize individual skillsets at the plant when not traveling to assist in various projects.
• Perform other related duties as assigned by management.
• Likely to work in MTA Assembly when not traveling for field visits.

Qualifications

Strong troubleshooting skills and the ability to address customer concerns effectively.

Physical Requirements

Work Environment

Travel Requirements

PPE Requirements :

Pay Information :