Regional Product Support Sales Manager

Regional Product Support Sales Manager

This position is responsible for the successful management of the Machine Product Support Sales strategy, marketing, and operations for the South Texas Region. This position is responsible for the successful management of the Product Support sales force. This person is responsible for implementation and marketing of the parts and service sales strategic business plan and evaluates, allocates, and directs physical and financial resources for this department. Also provides visionary and inspirational leadership, development and management of parts and service sales department balancing stakeholders needs, overseeing daily operations, collaborative team building and manage customer satisfaction through collaboration with parts and service management.

The incumbent in this position is expected to model the following practices daily : 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal / external resources; 3) Participate in ongoing self-development.

Essential Functions :

• Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Selects, develops, and evaluates direct reports (through consistent use of selections processes and situational leadership) to ensure that values-based work practices and leadership skills are understood and modeled for employees in the product support division
• Consistently reviews account coverage and sales representatives' performance to assign or re-assigned customers or sales territories to sales representatives to ensure effective sales results
• Implements sales team strategic business plan in alignment with short and long-term Company objectives
• Identifies, recommends, and implements targeted marketing efforts in key product support areas to maintain and sustain sales opportunity and growth
• Presents information (i.e., forecast models, budgets, business strategies, and products and services) to key internal and external stakeholders
• Resolves Product Support Customer concerns (through collaboration with Service and Parts Leadership) to ensure customer satisfaction and continued business relationships
• Identifies, influences, and develops, (through personal modeling, collaboration, use of training resources, etc.) human resources requirements to ensure leadership succession in the product support areas
• Analyzes and controls expenditures of region to conform to budgetary requirement
• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs other duties as assigned

Knowledge, Skills, and Abilities :

Education and Experience :

Supervisory Responsibilities :

Travel :

Physical Requirements :

Work Environments :

Disclaimer : Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.