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Client Partner

Client Partner

Chicago StaffingChicago, IL, US
1 day ago
Job type
  • Full-time
Job description

Client Partner Banking And Financial Services

Client Partners play a key role in our growth strategy and are tasked with rapid business expansion within their assigned accounts, responsible for the growth, health, and future prospects of account relationships. This role requires extensive CxOs level relationship building and executive connects, as well as a focus on revenues, operating margin, customer satisfaction, and employee growth and development. Bring top-notch consulting / relationship management skills and a deep appreciation of IT tools, techniques, systems, and solutions. The Client Partner will be held accountable against measurable revenue / profit growth within set timelines.

In this role you will :

  • Drive profitable growth of the account relationships in the region
  • Review the performance metrics of the account with the delivery, operations, and finance teams on a regular basis
  • Be part of senior management reviews for the performance metrics of the account relationship
  • Collaborate with multiple service lines, innovation teams, and business teams in Cognizant to formulate a business plan and execute it for the account relationship
  • Have regular meetings and interface with the customer, decision makers, and influencers
  • Have a complete understanding of the relationship position within the accounts
  • Be responsible for execution and customer satisfaction in all the revenue portfolios within the accounts
  • Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account
  • Shape the thought leadership agenda
  • Actively drive execution of the digital / transformation / innovation agenda for the portfolio

What you need to have to be considered :

  • Minimum 15 years of experience in a client facing role in a consulting firm or an account / engagement management role in the IT professional services offshore / outsourcing industry
  • Experience managing Client P&L of $100+ million dollars including reporting and metric assessment for the account
  • In-depth understanding of Banking and Financial Services business domain
  • Understanding and thought leadership in technology, services, and business trends and their direct and indirect impacts on the outcomes for banks
  • Strong experience with the global service delivery model
  • Candidates must have a proven record of building and maintaining long-term relationships at senior (CXO and CXO-1) levels. They must be comfortable presenting to C-level executives, and senior business and technology leaders, and must be persuasive and influential
  • Experience in digital services / solutions
  • This role requires strong leadership skills and demonstrated capabilities of being a thought leader
  • Strong executive presence and gravitas
  • Minimum BS Degree
  • These will help you stand out :

  • A strong performance track record of managing different portfolios-ranging from sales, new sales, programs, and existing annuity business
  • Must be detail oriented and able to manage and maintain all facets of complex assignments
  • Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences
  • Being able to make knowledgeable conversations with clients in Digital Area / trends in the industry
  • Strategic thinking and the confidence and ability to plan ahead and stay the course
  • Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
  • Excellent problem solving, communication, and client management skills are essential
  • Location : We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Chicago, IL. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

    Salary and Other Compensation : The annual salary for this position is between $170,550 - $270,500 depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans. Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements : Medical / Dental / Vision / Life Insurance, Paid holidays plus Paid Time Off, 401(k) plan and contributions, Long-term / Short-term Disability, Paid Parental Leave, Employee Stock Purchase Plan. Disclaimer : The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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