Outside Plant Network Technician

A Smarter Career Choice Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress.

IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience.

As part of our rapidly growing team, your contributions will directly impact our success.

Your work matters here.

We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward.

In return, you’ll find a place where your voice matters.

You’ll find a team that works hard and has fun.

And, if you’re like us, you’ll know you made a Smarter career choice.

Position Summary :

• The Outside Plant Network Technician is a hands-on engineering field position.
• The primary function is to collaborate with Construction Coordinators and Fiber Splicers to activate OLT cabinets and provide expert assistance at co-location facilities for Network Operations Center (NOC) and Tier III support.
• This role requires excellent customer service skills and strong technical expertise in network and FTTH devices, along with a thorough understanding of designs and configurations.

Essential Duties and Responsibilities Plan and execute service activations and configurations for commercial and enterprise network settings Perform network infrastructure tasks, including distribution construction, cable splicing, and power level verification Conduct system tests such as OTDR readings, optical power level, and BIP Provide technical support and troubleshooting for NOC and Network Engineers Manage firmware updates, patches, and equipment changes following change management protocols Collaborate with NOC, Network Engineers, and vendors on network operations and activations Lead plant issue resolution and implement effective troubleshooting systems Maintain documentation, quality standards, and OSHA compliance Provide 24 / 7 on-call support for network outages and service impairments Demonstrate expertise in network architecture, fiber design, and technical documentation Perform other duties as assigned Job Qualifications :

All team members start accruing PTO on day one  Company paid benefits :

Voluntary Benefits :