Relationship Manager CMM

Relationship Manager CMM

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The Relationship Manager is the lead relationship person providing strategic and consultative management for a portfolio of existing clients. As the strategic advisor to the client, this individual is required to have an in-depth understanding of the client's business, goals, strategies, and industry trends and directions. This role is focused on helping clients grow their business, leading large, multi-disciplined project and sales teams, and integrating a broad set of business development initiatives in complex client environments.

What you will do :

• Generates new demand, revenue, profit margin and retention for First Data with assigned mix of current clients.
• Conducts regular cadence of communication with the client at all levels and disciplines by effectively articulating the First Data value propositions.
• Often lead multiple initiatives concurrently, potentially in different distribution models, in a manner that will identify and execute to close new sales opportunities following First Data's sales process methodology.
• Needs to be a great planner have a plan, work the plan, re-evaluate the plan on an ongoing basis and revise it as necessary. Leads and develops an account strategy using clients growth plans, budget and project timelines.
• Insures proactive accountability to the client leading to enhanced client experience and retention. Be able to elevate and bring to closure client issues quickly and effectively with a sense of urgency.
• Must be able to work in a virtual team setting to coordinate the appropriate resources to meet varying client requirements. This will include product specialists, solution consultants and service sales to generate new business opportunities and greater share of wallet with the client. Collaborates across the organization to ensure client needs are being met.

What you need to have :

What would be nice to have :

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv. Please :

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

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