Product Engagement Specialist

Job Description

Job Description

Umbra is an American space technology company delivering advanced systems, from sensors to spacecraft, that empower customers worldwide with unmatched access to critical information from space. Our mission is simple and ambitious : redefine space—for people, systems, and missions in every domain. Umbra’s ecosystem operates through three business units : Remote Sensing (the data), Space Systems (the components), and Mission Solutions (the platforms). Together, our teams develop capabilities that deliver persistent access, resilient performance, and mission-ready solutions, advancing U.S. space leadership while keeping the world safe and informed.

About the Team

Remote Sensing – The Data

Remote Sensing is where Umbra got its start, and our agile Synthetic Aperture Radar (SAR) constellation remains the most capable on the market. We transform satellite data into real-world, actionable insights that strengthen U.S. national security and intelligence, support disaster response, and advance scientific discovery. Our team delivers data at scale with unmatched quality, persistence, and the speed and responsiveness our partners demand.

If you want to work on cutting-edge space technology that’s redefining what’s possible in remote sensing, you belong here at Umbra.

About the Job

Umbra is seeking a Product Engagement Specialist to join our Remote Sensing business unit. This role ensures that commercial customers realize maximum value from Umbra’s products and services. Aligned closely with the Business Development team, the Product Engagement Specialist serves as the bridge between customers and Product Management—evangelizing Umbra’s capabilities to the market, capturing customer requirements, and ensuring product value is clearly communicated and consistently delivered.

You will collaborate with Product Managers, Business Development, Engineering, Operations, and customers to strengthen adoption, inform roadmap priorities, and roll out new features. By deeply understanding customer workflows and challenges, this role will help scale the impact of the Product team and contribute directly to Umbra’s mission of delivering high-value SAR imagery and remote sensing solutions to a global customer base.

Our aim is to hire this position to work in either our Arlington, VA office or Santa Barbara / Goleta, CA office.

Key Responsibilities

• Evangelize Umbra products through training, presentations, and demos to customers, prospects, and the market.
• Listen to and document customer requirements and problems with a Product mindset, identifying where Umbra can add value to its Products.
• Synthesize customer needs and clearly communicate them to Product, Engineering, Operations, and Business Development teams.
• Partner with Product Managers to define, align, and prioritize customer requirements on the Product Roadmap and in quarterly planning.
• Roll out new product features to business development and to customers, ensuring smooth adoption and clear understanding of value.
• Execute programs that drive adoption, engagement, retention, and expansion of Umbra products within the customer base.

Requirements

Required Qualifications

Desired Qualifications

Benefits

Umbra is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

Employment Eligibility Verification

In compliance with federal laws, all hired persons will be required to verify their identity and eligibility to work in the United States by completing the required Employment Eligibility Verification Form (I-9 Form) upon hire.

ITAR / EAR Requirements

This position may include access to technology and / or data that is subject to U.S. export controls pursuant to ITAR and EAR. To comply with federal export controls, all persons hired must be a U.S. citizen, U.S. national, U.S. lawful permanent resident, refugee or asylee as defined by 8 U.S.C. § 1324b(a)(3), or must otherwise be eligible to obtain the required authorizations from the U.S. Department of State and / or U.S. Department of Commerce as applicable.

Pay Transparency

This job posting may cover multiple career levels. To ensure greater transparency, we provide base salary ranges for all roles, regardless of location. Our standard pay ranges are based on the role’s function and level, benchmarked against similar growth-stage companies. Compensation may vary based on geographical location, as certain regions may have different cost-of-living factors. The final offer will also be influenced by the candidate's skills, responsibilities, and relevant experience.

Compensation Range

The Compensation Range for this role is $95,000 - $115,000 DOE.