Senior Web and Email Designer

Senior Designer, Web and Email

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

We're looking for an experienced Senior Designer, Web and Email to fill this hybrid role which is based out of our Seattle office. In this critical role you'll be responsible for delivering high-impact digital experiences that support marketing campaigns and business objectives. This includes designing and producing responsive emails, web landing pages, web banners, and other digital assets that are visually compelling, brand-consistent, and optimized for performance. You'll collaborate closely with the Creative Services, Marketing, Web, and Project Management teams to ensure all assets are strategically aligned, timely, and effective. By combining design expertise with technical execution, you'll help drive engagement, conversion, and an elevated customer experience across digital touchpoints.

Here's a summary of what Holland America Line is looking for in its Senior Designer, Web and Email. Is this you?

Responsibilities

• Design and produce responsive emails, web landing pages, and digital assets using Figma, Adobe Creative Suite, and basic front-end tools (HTML / CSS), ensuring quality, performance, and adherence to brand and legal standards.
• Review and provide on-time constructive feedbackboth written and verbalon design proofs to uphold creative standards and support team-wide continuous improvement.
• Collaborate with cross-functional teams and Project Managers using Asana to manage status / timelines, prioritize tasks, and gather feedback to ensure timely and accurate project delivery.
• Lead and contribute to strategic digital initiatives by presenting design solutions and innovative ideas that enhance e-marketing programs and web experiences.
• Collaborate with and support other designers, agencies, and web producers / developers in applying best practices and improving team workflows.
• Research and stay current with design trends and best practices, applying insights to improve visual quality, engagement, and consistency across email and web deliverables.
• Contribute to team-wide design standards and workflow enhancements.
• Support other tactical communication / projects as assigned by the Manager or Project Manager, ensuring design needs across channels are met with consistency and quality.
• Mentor and support training new email and web designers by providing onboarding assistance, workflow guidance, and first-round design revisions as assigned.
• Complete time tracking, job logging, and asset archiving via Asana, CIL Asset Library, and Adobe Workfront. Ensure design integrity through proofreading, quality assurance, and maintenance of asset documentation via Asana and SharePoint or similar platforms.
• Perform other duties as needed.

Requirements

Please note that this is a hybrid position based in Seattle, WA. Candidates must be comfortable coming into the office 3 days / week (Tuesday-Thursday).

What You Can Expect

Our Culture Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America Line will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.