IT Support Technician

Job Description

Job Description

IT Support Technician – Columbus, OH (Travel throughout Greater Columbus Area)

We are seeking a qualified Multi-Function / Printer Technician to provide superior customer service and manage a territory in the Columbus area. The technician will require a good work ethic, strong people skills, and an in-depth understanding of Printer hardware and network connectivity. We are looking for an individual who can meet customer needs in a timely and professional manner, can be proactive, and can fix a problem the first time around.

Responsibilities and Duties

• Providing superior support by meeting customer needs in a courteous, professional and timely manner.
• Set up new equipment functionality at customer locations.
• Maintain current equipment in the field to the specifications of the company and manufacturer.
• Respond to customer requests in a professional and timely manner.
• Troubleshoot hardware and software issues as they relate to individual devices and environments.
• Manage and maintain an accurate tool and parts inventory in car stock.

Qualifications and Skills

Benefits

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