Enhanced Care Program Manager

Company Description

Santa Cruz Staffing is the leading provider of recruitment solutions in Santa Cruz County and is proudly the only locally-owned employment agency in town. We excel in matching the highest quality candidates to our clients' specific hiring needs thanks to our deep market and client base knowledge. Our objective is to cultivate long-term partnerships with clients and contractors. Santa Cruz Staffing's exceptional service is reflected in our Yelp and Google reviews.

POSITION DESCRIPTION :

Under the direction of the Program Director, and working as part of an interdisciplinary team, the Enhanced Care Management (ECM) Program Manager is responsible for day-to-day operations of the ECM program. The ECM program is a community-based care coordination program addressing service gaps related to poor health outcomes for Medi-Cal recipients. In addition to providing some direct care management, the ECM program manager will participate in development, implementation, and quality improvement for the program; will train, supervise, coordinate, and motivate the direct care staff; and perform related work as required.

DUTIES AND RESPONSIBILITIES :

Program Leadership and Development :

• Leads planning and implementation of Enhanced Care Management and Community Supports
• Monitors and evaluates effectiveness and efficiency of service delivery system, organizational structure, staffing levels, and other internal operations including identifying and recommending alternative approaches or improvements; implements revisions, adjustments, and changes
• Organizes and leads internal ECM / CS meetings and trainings and participates in interdisciplinary team meetings
• Supports program reporting needs
• Contributes to grant reporting and invoicing
• Ensures proper use and training of CCAH approved software and billing systems
• Coordinates the development of relationships with other service providers and other community resources
• Maintains an awareness of state-level changes to the CalAIM / ECM / CS program and implements changes as needed

Direct Care Management :

Personnel Management and Coordination :

Professional Conduct :

OTHER JOB DETAILS :

MINIMUM QUALIFICATIONS

Required :

Preferred :

OTHER REQUIREMENTS :

Benefits Package