Hospitality Manager
The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service, and maintaining a positive and productive work environment. This role requires strong leadership, excellent communication skills, and a passion for the hospitality industry.
Key Responsibilities :
- Manage all aspects of restaurant operations, including staffing, customer service, and food quality.
- Develop and implement strategies to improve customer satisfaction and increase sales.
- Ensure compliance with health and safety regulations and maintain a clean and safe working environment.
- Coordinate with kitchen staff to ensure timely and accurate service of food and beverages.
- Manage inventory and control costs to maximize profitability.
- Recruit, train, and supervise a team of dedicated and professional staff.
- Handle customer complaints and resolve issues promptly to ensure a positive dining experience.
Qualifications :
Proven experience in a management role within the hospitality or restaurant industry.Strong leadership and team management skills.Excellent communication and interpersonal skills.Ability to handle multiple tasks and prioritize effectively.Knowledge of health and safety regulations and food service operations.Bachelor's degree in Hospitality Management or related field preferred.