Senior Managing Director, Employee Relations

Description & Requirements

Description

Company Description

Intercare Therapy, Inc. (ICT) provides evidence‐based behavior services that support individuals with autism and related disorders and their families. Our mission is to increase independence and improve the quality of life of our client families. As an organization, we strive to be :

• The employer of choice for all staff, by providing a long-term career opportunity, supportive and collaborative organizational culture, and fulfilling individualized professional experience and development
• The preferred service provider to our clients, families and funding sources, providing high quality clinical care and high‐touch customer service

Position Summary

The Senior Managing Director, Employee Relations will lead Intercare’s Employee Relations Wing, ensuring the organization maintains a respectful, compliant, and consistent workplace. This executive leader is responsible for managing employee risk, supporting policy enforcement, and coaching leaders through sensitive employment matters.

The role is essential to Intercare’s operational integrity and employee trust—and serves as a critical counterpart to the Employee Experience function.

Salary : Starting at 150k

Key Responsibilities

Employee Investigations : Lead the review, documentation, and resolution of workplace complaints and investigations

Compliance & Policy : Ensure HR policies align with current employment law and are consistently applied

Disciplinary Process : Oversee all formal disciplinary actions and ensure fair, timely documentation

Offboarding & Risk Management : Manage sensitive terminations and offboarding processes in a compliant, compassionate manner

Manager Coaching : Serve as a key partner to leaders navigating complex personnel situations, including legal exposure and conflict

Mediation & Conflict Resolution : Lead or coordinate efforts to resolve interpersonal issues across teams and locations

Documentation & Reporting : Build consistent, accurate documentation and maintain audit-ready employee relations records

Qualifications

Outcomes & Success Measures