Office Administrator
Job ID : 496982
Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside.
Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge.
- The manufacturer’s signature brands include Belgard and Echelon hardscape and masonry materials; Barrette Outdoor Living and MoistureShield fencing, decking and railing;
- Sakrete and Amerimix packaged concrete and mortar; Techniseal sands, jointing technologies and surface protectors; PebbleTec pool finishes;
plus popular brands of landscape and gardening materials.
Summary
Here at Oldcastle APG, we value our relationships with our clients and staff. The Dispatcher / Administrative Support position is a pivotal role that will support our office as well as general sales support.
As a point of contact, it is important that the Administrator has a clear understanding of what details of the job and responsibilities this role holds.
This is a great opportunity with the potential of leading to a role in sales.
Essential Duties and Responsibilities
- Welcome visitors to facility
- Complete clerical and administrative tasks for the dispatch department
- Work closely with carriers in determining if orders will be received and delivered
- Calling, setting up appointments for drivers
- Support Sales in developing relationships with dealers / contractors to become point of contact
- Enter details of orders into system and forward on to the dispatch desk to confirm delivery dates
- Update customer records on any changes
- Take calls or emails from customers and alert sales team on any issues
- Provide certification documentation documents to dealers
- Keep sales team informed on delivery dates and orders
Requirements / Education / Experience
- High school diploma or equivalent / bachelor’s degree a plus
- Proven experience as an Office Administrator, office assistant or relevant role
- Outstanding communication and interpersonal abilities
- Outgoing personality is important in establishing and maintaining strong customer relationships
- Excellent organizational skills and eye for detail
- Excellent knowledge of MS Office (Excel, Word, PowerPoint, etc.)
- Ability to learn new systems quickly
- Experience in Masonry block also a plus but will train
- Must be dependable
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
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