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AGMHeritage Grand Restaurant and Pizza Bar • New York, NY, United States
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AGM

AGM

Heritage Grand Restaurant and Pizza Bar • New York, NY, United States
1 day ago
Job type
  • Full-time
Job description

Heritage Grand Restaurant & Pizza Bar is hiring a Floor Manager.

The floor manager will contribute to our success by leading the restaurant team to provide engaging service of quality food and beverage to guests in a clean and comfortable environment. The Floor Manager will assist the GM in Team development, training, and overall success of the restaurant.

Come with a winning attitude and smile.

Requirements / Responsibilities

Summary of Key Responsibilities for Restaurant Floor Manager (include but are not limited to the following) :

  • Performs floor Managerial duties as required by the restaurant.
  • Constantly ensures quality control.
  • Maintaining high service standards and highest level of guest satisfaction at all times.
  • Assists in restaurant staff training, enforcement of policies and procedures, performance management, development, and team building.
  • Adheres to company standards and protocols.
  • Administrative responsabilities include (but not limited to) scheduling,
  • Assist GM as needed.
  • Maintains a safe, healthy, and secure facility by enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems.
  • Performs daily workstation assignments along with supervisory duties.
  • Actively engages with guests
  • Takes direction from GM and upper Management in order to identify and address trends and issues in restaurant performance.
  • Addressing any issues in a timely fashion.
  • Assist GM in motivating Team Members to meet organizational and operational objectives.
  • Strong Leadership skills
  • Evaluates usage of supplies.
  • May take on GM responsibilities in their absence.
  • Manages with integrity, honesty and knowledge that promote the culture, values, and brand standards of our restaurants.

Summary of Qualifications

  • Minimum two years progressively responsible experience in restaurant.
  • Minimum one year supervisory experience
  • Required Knowledge, Skills, and Abilities

  • Knowledge of supervisory practices and procedures
  • Strong operational skills in a fast-paced customer service environment
  • Strong leadership skills with the ability to coach and develop Team Members
  • Effectively communicate, orally and in writing, with Team Members and guests
  • Ability to gain the respect and trust of direct reports
  • Effectively handle and manage confidential and sensitive information
  • Physical Requirements :

  • Able to lift up to 40 pounds.
  • Must be able to stand and exert fast-paced mobility for periods up to 9 (nine) hours in length.
  • Availability Requirements :

  • Must have flexible availability for scheduling
  • Must be available for both opening and closing shifts
  • Benefits :

  • PTO and sick leave available
  • Health Insurance
  • Commuter Program
  • More detail about Heritage Grand Restaurant and Pizza Bar part of Heritage Grand Bakery - Restaurant & Pizza Bar, please visit

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