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V104- Medical Intake Coordinator

V104- Medical Intake Coordinator

DuckToledo, OH, US
3 days ago
Job type
  • Full-time
Job description

V104- Medical Intake Coordinator

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm.

Summary : If you enjoy helping people through challenging moments and thrive in a fast-paced, detail-oriented environment, this role is for you. As a Medical Intake Coordinator, you'll be the first point of contact for clients, guiding them through the claims process with care and clarity. Your work will make a real difference, ensuring each case starts smoothly and every client feels heard. This position is ideal for someone who communicates effortlessly, stays organized under pressure, and genuinely enjoys supporting others.

Monthly Compensation : $1,150 USD to $1,220 USD.

Responsibilities include, but are not limited to :

  • Manage the intake process from beginning to end
  • Open and initiate claims
  • Follow up with insurance companies and medical providers
  • Maintain accurate records and client information
  • Communicate updates clearly and promptly to clients and team members

Key Skills, Traits and Values :

  • Friendly and professional demeanor
  • Strong customer care mindset
  • Efficient and hardworking approach
  • Excellent attention to detail
  • Fluent bilingual communication
  • Self-motivated and proactive
  • Clear and confident communicator
  • Requirements :

  • 1-2 years of proven experience in client-facing or administrative roles
  • Bilingual fluency
  • Ability to manage multiple tasks and deadlines
  • Strong organizational and follow-up skills
  • Software :

  • CRM : FileVine
  • VOIP : RingCentral
  • Email : Outlook
  • Working Schedule :

  • Monday to Friday, 8 : 30 AM to 5 : 30 PM PST (may vary by 30 minutes)
  • Timezone :

  • Pacific Standard Time (PST), US
  • Work Shift :

  • 8 : 30 AM - 5 : 30 PM [PST][PDT] (United States of America)
  • Languages :

  • English, Spanish
  • We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now!

    Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well.

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    Intake Coordinator • Toledo, OH, US

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