Manager Asset Protection Solutions

Manager Asset Protection Solutions

Reports any information that poses risk to the best interest of the Company. Researches, provides guidance and direction on matters requiring examination. Responsible for developing, recommending, and implementing programs, procedures, techniques, and equipment which will ensure the safety, security, profitability, and resiliency of our customers, team members, locations, and assets. Utilizes knowledge and understanding of store operations that may directly or indirectly affect Asset Protection goals and objectives. Directly manages assigned team members / contracted security professionals. Establishes and maintains partnerships with leadership within the unique APS geographic territory of responsibility.

Apply knowledge of federal, state, and local laws as they relate to the rights of team members and non-employees. Proactively identify and report on potential and actual exposure to loss of Company assets. Develop means to minimize risk, ensure compliance to Company policy and provide guidance to store personnel on detecting and preventing loss. Establish and maintain communication avenues with Store and District Management, the Asset Protection Solutions (APS) department, key Company stakeholders, and outside agencies to ensure that established Asset Protection goals and objectives are being met to minimize loss of profits and achieve comprehensive loss targets.

Manage third party contracted guard force to ensure training on and adherence to policy and procedures. This includes, but is not limited to, developing and implementing post orders, training, and scheduling. Communicate and coordinate with the Asset Protection Solutions department including the Asset Protection Managers, Operations Loss Prevention, and other APS staff to reduce shrink and minimize risk in our stores and corporate facilities. Maintain regular communications with Pharmacy and Retail Operations, and other Corporate Departments to foster cooperative efforts to prevent or minimize profit loss, to include regular discussions, presentations, training, and reports.

Reviews budget-to-plan and performs financial analysis of asset protection programs across the enterprise in order to recommend and implement cost savings initiatives. Provides guidance and programmatic oversight to other team members, including but not limited to, APS team members in the field. Ensure store security objectives are consistently applied based on location needs. Where applicable, develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies; foster a diverse and inclusive workplace.

Develops and maintains comprehensive knowledge of Pharmacy and Retail Operations policies & procedures, and auditing standards. Maintain an awareness of research of developments in the Asset Protection field that relate to job responsibilities. Conducts testing of new solutions and leads cross-functional teams to ensure implementation is completed and within budgets. Collaborates with accounts payable, store managers and within APS to ensure payments are made to vendors within set time frames. Analyzes and distributes Area and District specific data to the field. Reviews data exceptions to support strategy implementation aligned with operational goals and objectives. Supports all business units within the geographic territory of responsibility and provides the designated service level agreements established to drive APS consistency and awareness around safety, security, profitability, and resiliency.

Manages a robust case load that includes travel, training, meeting attendance, and other incremental support of the organization. Manages day-to-day activities of a group of employees. Assigns, monitors and reviews progress and accuracy of work, direct efforts and provide technical guidance on more complex issues. Oversees and initiates the hiring, firing, and performance review processes. Provides management to the team to meet objectives, improve processes and improve stakeholder's satisfaction.