Front Desk Associate

Job Description

Job Description

Position summary :

As part-time front desk staff at our location in Pasadena, CA, you will answer phone calls and emails, warmly welcome both current and prospective students and their families, and act as the friendly face of AoPS Academy while classes are in session. Additionally, in this role you will support campus operations by helping take inventory, tidying up the facility, and assisting the full-time staff with other campus procedures to ensure things are running smoothly.

The Front Desk Associate will :

• Serve as campus receptionist; answer the phone, respond to voicemails, and pass on relevant information to the appropriate staff member
• Warmly welcome both current and prospective students and their families
• Manage and respond to customer inquiries both by phone and email
• Maintain multiple calendars, schedule meetings and ensure everything is up-to-date
• Use internal database to generate reports and lists, and perform data entry tasks
• Provide admissions assistance as needed with consultation requests, scheduling, and post-consultation follow-ups
• Organize and prepare classroom and office supplies
• Take inventory to support campus operations
• Supervise students between classes
• Perform light cleaning duties and tidying up the facility
• Assume responsibility for the organization, operation, and appearance of the lobby and front desk area
• Assist full-time staff with other campus procedures to ensure things are running smoothly
• Participate in occasional outreach / inreach opportunities
• Other duties as assigned

The ideal candidate has :

Work schedule :

The team is currently seeking staff who can work the following shifts : Sundays and Mondays

Why join AoPS :

About AoPS Academy

Please note that in order to be considered for this position you must be legally authorized to work in the US. We are unable to offer sponsorship, including STEM-OPT and H-1B.