Front Desk Associate

Job Description

Job Description

Benefits :

401(k)

Competitive salary

Employee discounts

Benefits / Perks

• Flexible Scheduling
• Career Advancement Opportunities
• Competitive Compensation
• Fun Working Environment
• Interact with Pets

Job Summary

Are you a pet lover with a passion for customer service? If so, wed like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy grooming salon. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that our grooming salon is a welcoming place.

Responsibilities

• Greet owners as they arrive
• Check-in animal patients for their appointments
• Collect and confirm pet and owner information
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments
• Other administrative duties, as assigned

Qualifications

• Excellent customer service skills
• Effective communication with clients and coworkers
• Comfortable working with a variety of animals
• Proficient in Microsoft Office, scheduling software, and other technology
• Bilingual (English & Spanish speaker)